Some important questions that you may ask.

1. How can I purchase product from your web site?

You may pay securely on line by Visa or MasterCard via PayPal. We accept orders from any country in the world and even though our prices on this web site are in Australian Dollars you can check the price in your own currency by clicking on the currency converter button in each shopping basket.

2. I don’t have a PayPal account and I don’t wish to join. Can I still use my credit card on PayPal?

Yes. There is no obligation to become a PayPal member. Your alternative option is order by phone or email and payment can be made through bank transfer. Click here for details.

3. Why can’t I use my PO Box number when I enter my billing information?

This is a PayPal requirement for security purposes. If you want your order delivered to a PO Box, change the delivery address in the ‘Review Your Payment’ confirmation page.

4. I’m ordering from outside Australia. How much will I be charged for postage?

Postage details are provided in your shopping cart before you enter the checkout.

5. Will I have to pay any custom duties or taxes?

If you live in Australia all taxes including the GST are included in the purchase price. For orders shipped to countries outside Australia local governments may add a small tax, but this is rare for a CD.

6. How will you send my order?

For order sent to an address in Australia, we use regular Australia Post delivery which has proved highly reliable. All orders sent outside Australia are shipped Air Mail.

7. What if there are any problems with my order?

We will contact you by e-mail.

8. What is your privacy policy?

When you order via PayPal we never see your credit card details. We do not share your e-mail address with any other company.

9. How long will my CDs take to arrive?

We usually ship your order within 24-48 hours, but if there are any unforeseen delays we will send you an e-mail. Deliveries in Australia usually arrive within a day or two. Deliveries to addresses in other countries can vary between 10-20 days. If you have any concerns about your delivery please e-mail: admin@ozsongs.com.au

Comments are closed.